![Tried all solutions but still getting "Sorry, that device is offline" from Alexa on Sonos One | Sonos Community Tried all solutions but still getting "Sorry, that device is offline" from Alexa on Sonos One | Sonos Community](https://uploads-eu-west-1.insided.com/sonos-en/attachment/5f9e012d-4fdb-429f-9a99-b4161a0eb028.jpg)
Tried all solutions but still getting "Sorry, that device is offline" from Alexa on Sonos One | Sonos Community
![Is something wrong with this setup? Trying to get Alexa to play on preferred speaker but I keep getting error saying “device is offline”, however I can play directly to the speaker Is something wrong with this setup? Trying to get Alexa to play on preferred speaker but I keep getting error saying “device is offline”, however I can play directly to the speaker](https://preview.redd.it/q6vggkkyfzi21.jpg?auto=webp&s=bf39edcbfd94b4f54c3c4c33a10fb3d8e693cdc7)
Is something wrong with this setup? Trying to get Alexa to play on preferred speaker but I keep getting error saying “device is offline”, however I can play directly to the speaker
![Tried all solutions but still getting "Sorry, that device is offline" from Alexa on Sonos One | Sonos Community Tried all solutions but still getting "Sorry, that device is offline" from Alexa on Sonos One | Sonos Community](https://uploads-eu-west-1.insided.com/sonos-en/attachment/4546af11-11d5-4b72-8487-14680fa400d1.jpg)
Tried all solutions but still getting "Sorry, that device is offline" from Alexa on Sonos One | Sonos Community
![My sonos device (bedroom) isn't appearing as online like the other devices. although I can play music and set timers etc, routines don't work. Can this be fixed? : alexa My sonos device (bedroom) isn't appearing as online like the other devices. although I can play music and set timers etc, routines don't work. Can this be fixed? : alexa](https://preview.redd.it/6nvzmhenqxj71.jpg?width=1125&format=pjpg&auto=webp&s=e95b6d81c00f82a86f7a4fd46ef4c197b80bd862)
My sonos device (bedroom) isn't appearing as online like the other devices. although I can play music and set timers etc, routines don't work. Can this be fixed? : alexa
![Amazon.com: Sonos One (Gen 2) - Voice Controlled Smart Speaker with Amazon Alexa Built-in - Black : Electronics Amazon.com: Sonos One (Gen 2) - Voice Controlled Smart Speaker with Amazon Alexa Built-in - Black : Electronics](https://m.media-amazon.com/images/I/71BCPUHy4fL._AC_SS450_.jpg)